Frequently Asked Questions

 

Q. What is a professional organizer, and how can one help me?
A. According to the National Association of Professional Organizers (NAPO), the official definition of a professional organizer is someone who “enhances the lives of clients by designing systems and processes using organizing principles and through transferring organizing skills.” By designing custom organizing systems and teaching organizing skills, professional organizers help individuals and businesses take control of their environment, their time, their papers, and their lives.

A professional organizer will provide you with ideas, information, and suggested solutions to organizing problems. Ultimately, it’s you who decides which suggested solutions
will work best for you.

Q. What does the CPO® after your name designate?
A.
BCPO® certification as a Certified Professional Organizer® is a voluntary, industry-led effort that recognizes organizing professionals who have met specific minimum standards and proven through examination and client interaction that they possess the body of knowledge and experience required for certification.

Q. Does the organizer do the work or just tell me how to do it?
A. It depends on what you want. Some clients prefer to have the organizer do all the work; others find it helpful to work alongside their organizer; and still others need only a consultation to identify the best organizing strategy for them to take.

Q. Will I have to throw away all my stuff?
A. No. You decide what, if anything, is thrown away. A professional organizer asks questions, shares information, and provides advice and suggestions. During this process, the organizer helps you decide what’s important to you.

Q. I've never been an organized person; is there any hope for me?
A. Certainly. The basic principles and methods of organizing can be learned, and new habits can be developed at any stage of life. A professional organizer will work with you to set up a customized organizational system, and then teach you how to maintain your system.

Q. Will my sessions with an organizer be confidential?

A. Absolutely. NAPO professional organizers recognize the high level of trust placed in them by their clients, and all NAPO professional organizers are guided by a code of ethics that emphasizes confidentiality, honesty, and integrity.

Q. Will the organizer judge me or scold me?
A. Not a chance. Professional organizers enter the field because they have a genuine desire to help other people live simpler, less stressful lives. They have the talent, training, and ability to organize, and they seek to impart these skills to their clients in a compassionate, shame-free manner.

Q. How long does a typical organizing session take?
A. The minimum organizing session is two hours. A three- or four-hour session is more typical, however.

Q. Should I buy boxes, bins, or other organizing items before working with an organizer?
A. It is recommended that you do not purchase additional organizing devices until your organizer has had a chance to fully assess the situation and determine your specific needs. Frequently, people already have too many of these items because they’re being used to store things that they no longer need or are being used inefficiently.

Q. Should I tidy up before meeting with an organizer?
A. No, you should not. A professional organizer will want to see how you normally live and what habits you have. He or she can then identify the sources and challenges of your specific organizational issues. This will provide valuable information for making useful suggestions and offering ideas for how to improve your situation.

Q. Will my house be a mess during the time between our sessions?
A.
During a session, things often look worse before they look better. However, an organizer should never leave your home or office a mess between sessions. A professional organizer will be able to determine what can be accomplished in the time allotted for a single session.

Q. How long will it take to get me organized?
A.
Professional organizers strive to make the organizing process as quick and efficient as possible. However, every client is different. Generally, the length of a project depends on the size of the area to be organized, the amount of clutter and paper that is present, the client’s motivation to become organized,
the number of distractions from pets, children, significant others and/or electronic devices, and how quickly he or she makes decisions about what stays and what can be donated, sold, consigned, recycled, or thrown away.

Q. Once I get organized, how will I stay organized?
A.
A professional organizer will not only create a customized organizing system for you based on your lifestyle, goals, and budget, but also teach you the necessary skills and processes to stay organized. If, however, you need a periodic “tune-up,” maintenance packages are available, whereby the professional organizer will return to your home or home office and either work with you to stay organized or else do the work herself.


Confidentiality and compassion are our hallmarks
 

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